IT Solutions & Support Company in the UAE

The IT solutions lab

Lymtra

We run your company technology across the UAE: IT support, networks, CCTV, cybersecurity and software, managed end to end by one team.

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Services

You find every service your business needs with one partner.

We cover what your business needs to grow, from daily IT support to custom software.

12 services

Managed & AMC

IT Support & AMC

We fix your day-to-day faults on site or remotely, and keep your machines and network maintained.

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Project

Networking & Infrastructure

We design the network, run the cabling to Structured Cabling standards, and cover your office with Wi-Fi that holds.

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One-time

Hardware Procurement

We supply laptops, servers, switches and cameras, configure them, and install them in place.

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Managed

Cybersecurity

We protect your business with managed layers of defence, not with a single tool.

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Project

CCTV Installation & Surveillance

We install cameras that record clearly for offices, sites and labour camps, and you watch them from your phone.

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Project

Access Control & Attendance

We install card, fingerprint or face entry, and sync attendance to payroll automatically.

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Project

Smart Home & Buildings

We turn a villa, office or hotel into a smart building: lighting, climate, access and cameras from one app.

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Project

VoIP Phone Systems

We install a VoIP system that grows with your team, with clearer calls and a smaller bill.

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Project

Odoo ERP

We implement Odoo so it runs your sales, stock, accounts and e-invoicing from one place.

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Project

Web Design & Development

We design and build websites and web apps that bring you customers and keep working for years.

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Project

Mobile App Development

We build iOS and Android apps that run smoothly on every device, and publish them to both stores.

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Advisory

IT Consulting

We draw a clear technology roadmap that serves your goals before you buy anything.

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Don't see what you need?

Tell us about it. We build custom solutions when off-the-shelf won't do.

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Coverage Areas

We reach you across the seven emirates, on site and remotely.

We visit your site in any emirate by appointment, and fix the fault remotely when a visit is not needed.

On-site & remote

Coverage Areas

Remote support reaches you anywhere in the UAE.

Trusted technology

MicrosoftIT SupportGoogle WorkspaceIT SupportCiscoNetworkingUbiquitiNetworking & SmartArubaNetworkingDellHardwareSynologyHardwareFortinetCybersecurityMicrosoftIT SupportGoogle WorkspaceIT SupportCiscoNetworkingUbiquitiNetworking & SmartArubaNetworkingDellHardwareSynologyHardwareFortinetCybersecurity

SophosCybersecurityBitdefenderCybersecurityVeeamCybersecurityHikvisionCCTV3CXVoIPYealinkVoIPOdooERPAWSWeb & MobileSophosCybersecurityBitdefenderCybersecurityVeeamCybersecurityHikvisionCCTV3CXVoIPYealinkVoIPOdooERPAWSWeb & Mobile

Why Lymtra

We have known this market for fifteen years, and we prove it on every job.

We have worked in UAE technology for more than fifteen years, we work with the major vendors, and we tell you plainly what we think before you spend.

100%

Tailored

We design every project around your business, not around a template.

Emirates

We serve you across all seven emirates, on site and remotely.

Services

From daily IT support to custom software, with no second vendor to manage.

15+

Years in UAE

We have worked in this market long enough to know how it runs.

One team owns it

You do not manage five vendors, or hunt for who owns the problem when something breaks between them.

Advice before product

We recommend what serves your business, not what happens to sit on our shelf.

We stay after go-live

Go-live is where we start, not where we stop, because that is when the system meets real use.

Why we exist

Your company technology is one team’s responsibility.

We cover IT support, networks, cameras, security and software together, so you do not manage five vendors, and you do not hunt for who owns the problem when something breaks between them. And we recommend what serves your business, not what sits on our shelf.

Our approach

We work in four steps, so no step surprises you.

A clear process for every engagement, from the first conversation to long-term support.

Listen01

Discover

We listen first, and we understand your business, your problems and your goals before we propose anything.

What you get

Stakeholder interviews & site walkthrough
Current-state IT audit
Written brief with priorities

For example

A growing company came to us wanting a real call center: their sales team was losing calls daily, with no recording and no routing. We sat with them and mapped every call type before suggesting anything.

Tailor02

Design

We design the solution around how you actually work, not around a template.

What you get

Architecture diagram
Vendor selection & total cost of ownership
Implementation plan with milestones

For example

For that company: a 3CX call center with Yealink desk phones, smart routing by department, call recording, and live dashboards, sized for a 10-person team that can grow to 50.

Build03

Deliver

We implement it against clear milestones, so you always know where the project stands.

What you get

Hardware procurement & on-site install
Configuration, testing, user training
Go-live with rollback plan

For example

Installed and configured in 2 weeks. Sales team trained on the dashboard and call flows. First full day live: zero missed calls, every conversation recorded.

Stay04

Support

We don't disappear after launch. Ongoing support, training, improvement.

What you get

Priority handling for emergencies
Quarterly health checks
Roadmap reviews & upgrades

For example

Monthly call analytics report plus ongoing support. Six months in: same team handling 3x the call volume without burning out, and we still answer when they ring.

FAQ

We answer the questions we hear most.

Can't find what you're looking for? Send it to us and we will answer it.

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How much does IT support cost in the UAE?

We price by the size of what you need: your number of users, devices and locations, rather than a vague hourly rate. We scope it with you first and quote it clearly before any work starts.

What's the difference between managed IT and an AMC?

An AMC (annual maintenance contract) is reactive, we fix things when you call. Managed IT is proactive: we monitor, maintain, and secure your systems continuously to stop problems before they happen. We offer both, and help you pick the right fit for your size and budget.

Do you offer on-site IT support across the UAE?

Yes. We’re here for businesses across the UAE, with scheduled on-site visits across Ras Al Khaimah, Sharjah, Ajman, Fujairah, Umm Al Quwain, Dubai, and Abu Dhabi, backed by remote support anywhere in the UAE.

Do you work with small businesses?

Absolutely. We support businesses of any size, from a small office to a multi-site company. We scope the work to what you actually run, and we price it from that.

How fast do you respond to IT issues?

We start remotely, schedule the on-site visit according to how much the fault is costing you, and give genuine emergencies priority over routine work.

Can you take over from our current IT provider?

Yes, and we make the switch painless. We audit your setup, document everything, and take over cleanly, and we agree the handover date with you before we start.

Do I have to sign a long-term contract?

We agree the term with you while we scope the work, and we put it in writing before anything starts: what it covers, how long it runs, and how either side ends it. Projects and hardware can be one-off.