Close-up of an IP desk phone handset and screen on an office desk.
InfrastructureProject

Business VoIP phone systems in the UAE: call routing, call-centre queues and one number that follows your team.

We set up smart call routing, queues, and mobile and desktop apps on 3CX, Yeastar or Grandstream, and provision the SIP trunk that connects it to the public phone network.

  • One number, any device
  • Call centre: queues, IVR and recording
  • Add lines in minutes
The problem

Old phone lines cost more and do less.

01

Adding a line takes weeks and a technician.

You grow, you wait. Every new hire means another request to the phone company.

02

Calls get lost or go to the wrong person.

No proper routing and no menu, so customers hang up frustrated.

03

Nobody can explain the phone bill.

High monthly charges, per-minute fees, and no idea what you are paying for.

What you get

Calls that just work, for your team and your customers.

Cloud or on-prem VoIP on 3CX, Yeastar or Grandstream

Hosted or in-house IP PBX, sized to your team and built on proven platforms.

Call centre, queues and IVR

Ring groups, call queues and an automated menu (IVR) that routes every call to the right person, fast.

Mobile and desktop apps

Take your extension anywhere: web client, mobile or desk phone, one number across all of them.

Call recording and reporting

Record calls for quality and review, with live dashboards and call analytics.

CRM and business integrations

Click-to-call from your CRM, with customer details on screen when you answer, with WhatsApp, live chat and video built in.

Easy to scale

Add or remove lines in minutes on a SIP trunk we provision for you.

How it works

Quoted as a project, predictable every month.

We assess your call volume and team, recommend the right setup, provision your SIP trunk, and quote it clearly, with running costs you know in advance.

  • Needs assessment first
  • Fixed setup quote
  • SIP trunk provisioned for you

Frequently asked

In most cases, yes. We port your current number to the new system.
Not necessarily. They can use an app on their laptop or mobile, or a desk phone if they prefer.
Calls can fail over to mobile automatically, so you never miss them.
3CX, Yeastar or Grandstream. We recommend the right fit for your team and budget.
Yes. We provision the SIP trunk and configure it end to end.
Yes. Call queues, ring groups, IVR, call recording, and live dashboards and reports.
Yes, with the popular CRMs. What that buys you in practice is that whoever answers sees the name and the history before saying hello, so nobody asks who is calling or hunts for an order number.
Often. Internet calling and flexible lines cut costs, especially across branches and for internal calls. We give you a realistic picture, not a sales promise.
Yes. We design and install business VoIP phone systems across all seven emirates, on 3CX, Yeastar or Grandstream, with call queues, IVR, call recording, and mobile and desktop apps, on a SIP trunk we provision and configure.
Further reading

Guides from our engineers on this.

Service areas

On the ground across the UAE.

On-site and remote across all seven emirates.

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